About Us
Why We Started Desway
After working in healthcare for over 7 years, I’ve seen how often people miss important doctor appointments or dialysis because their ride was late or never showed up.
That’s one of the reasons we started Desway. We wanted to provide transportation people can count on.
Our promise is simple: Show up, be on time, and get you there safely.
Safety. Respect. Reliability.
Every passenger deserves to feel safe, respected, and cared for throughout their ride.
Our mission
Our mission is to provide safe, reliable transportation so seniors and adults with mobility needs can get to their appointments on time.
Our vision
Our vision is to set a higher standard for medical transportation in Los Angeles, where reliable rides are the rule, not the exception.
Your safety is our priority
Passenger Safety
We focus on safe boarding, securement, and transportation from pickup to drop-off.
Mobility Assistance
Our drivers assist passengers with entering and exiting the vehicle as needed.
Privacy & Respect
We respect your privacy and only collect information needed to arrange your ride.
Driver Training
Our drivers are CPR and First Aid certified and trained in passenger safety and wheelchair securement.
